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Retreat Agreement

Terms of Use

In this Agreement:

When we say	We mean:
Activity	Any activity undertaken by you during an Event including any yoga training activity
Agreement	This agreement (including the Platinum Yoga online application and personal data form) between you and Platinum Yoga Pte. Ltd for the provision of activities by Platinum.
Member	A person who has entered into a separate member agreement with Platinum Yoga and has been issued a virtual Platinum Yoga Card.
Event	Agreed yoga training activities in the form of a workshop/training delivered to you by Platinum Yoga teachers or guest teachers, either in person or through an online platform.
Existing Condition	A physical, mental, fitness, health, illness or medical condition/disability/injury (including asthma, diabetes, epilepsy, heart conditions, pregnancy, the taking of medication, skin condition, or existing injury) that you possess and that could be aggravated or increase your Risk of Injury by participating in the Event or any Activity.
Equipment	Any equipment used during the Event.
Fees	Any fees that you pay in respect of the Event
Loss	Liabilities, costs, expenses, damages and losses (including direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional or investigation costs and expenses).
Physical Activity	Any physical exercise or other physical activity whole participating in a Event including warm-up, strength training, running, agility drills, aerobic exercise, jumping, cardiovascular activities and flexibility training.
Protected Persons	Our directors, officers, Representatives, volunteers, sponsors, service providers and independent contractors.
Platinum	Platinum Yoga Pte. Ltd and any other company in the Platinum Yoga and Its affiliated companies that provides you with services and/or products relating to this Agreement.
Platinum Yoga membership	Virtual Platinum Yoga Card/membership issued by Platinum Yoga (if applicable).
Related Agreements	Any agreements that you enter into with Platinum Yoga.
Representatives	Our employees and agents (including Platinum Yoga Trainers but excluding other providers of services or products even if these are provided/supplied).
Risk of Injury	The risk of any type of injury (including minor injuries such as cuts, scrapes, muscle strains and torn ligaments and more serious injuries such as snapped ligaments, dislocated joints, broken bones, heart attack and concussion) disability (including permanent disability such as paralysis) and death.
Rules	The rules, regulations, guidelines and etiquette for taking part in all types of training services provided by Platinum Yoga (including the Event).
Website	Our websites currently at www.platinumyoga.com
We, our and us	Platinum
You or you	You as a party to this Agreement and participant

Clause

1. Fees

1.1 You are only entitled to attend the Event when you have paid the fees in full.

1.2 Non-refundable, Non-transferable. Incase the event is postponed by management due to any unforeseen circumstances, the amount will be credited to your Platinum yoga account to be used for future purchases.

2. Your Physical Condition and Safety

2.1 You understand, agree and undertake that:

(i) participating in the agreed Event imposes various types/levels of physical and mental demands and Risk of Injury and you must disclose to us any Existing Condition that you are aware of.;

(ii) Platinum Yoga representatives are not trained and qualified medical professionals and you shall not rely on any physical assessment by Platinum Yoga as professional medical advice, or to use such assessment by Platinum Yoga as the basis of any injury or health claim against Platinum Yoga arising from the Event;

(iii) it is your ultimate responsibility to assess, and satisfy yourself, that you possess the fitness, skill and health levels adequate to safely undertake the Activities (including seeking professional medical assessment and advice yourself) and to use any Equipment;

(iv) you shall not perform any Activity if, in so far as you are aware, you possess an Existing Condition that could be aggravated or that could increase your Risk of Injury by your participation in the Activity;

2.2 You agree that our Representatives may refuse or discontinue your participation in the Event or Activity if they consider that an Existing Condition may be detrimental to your health or safety.

3. Effectiveness and/or Results of Training

3.1 You acknowledge and agree that:

(i) the effectiveness and/or results of the training provided in the Event cannot be guaranteed;

(ii) individual results of training provided in the Event may vary depending on your own efforts and cooperation in and outside of the Event; and

(iii) no representations, assurances or guarantees of any kind have been made or will be made to you by Platinum Yoga or any Representative concerning any specific results and/or outcomes of the Event.

4. Nutritional, Dietary or Pharmaceutical Products, Advice and/or Recommendations

4.1 You acknowledge and agree that, except for Trainers providing Nutrition training and/or consulting, our Trainers are not qualified to advise you on the suitability of any nutritional, dietary and/or pharmaceutical product (whether sold by Platinum Yoga or not) and you alone are responsible for the selection of any product you choose to use or ingest;

5. Assumption of Risk

5.1 You acknowledge and agree that you, being fully aware of the Risk of Injury, you still intend to participate in the Event on an entirely voluntary basis and agree to assume full responsibility for all Risk of Injury arising out of or in connection with the Event.

6. Waiver and Release of Liability

6.1 You waive and release all claims against us and all claims against each Protected Person, whether in contract, tort (including negligence) or otherwise, for any and all Loss you might incur arising out of or in connection with you participating in the Event;

6.2 We do not exclude or limit in any way our liability to you where it would be unlawful for us to do so.

6.3 We will not be liable to you for any indirect or consequential loss including loss of profit, loss of business, business interruption or loss of business opportunity.

7. Indemnity

7.1 You agree to indemnify us and each Protected Person and hold us and each Protected Person harmless against all Loss we or they may suffer or incur, whether in contract, tort, negligence or otherwise, arising out of or in connection with any breach by you of this Agreement or your participation in the Event.

8. Recording of Event & Data Collection

8.1 You agree the Event can be recorded and stored by us in order to: (i) assess and improve your training or practice; (ii) evaluate and improve the Event; and (ii) for security reasons.

8.2 All online Events provided by Platinum Yoga are strictly intended for your individual use only and you must not record the Event for public or commercial use. You must obtain Platinum’s prior consent if you wish to broadcast the recordings in a public forum or intend to use the recordings for a commercial purpose, and we may charge you a fee in respect of such use. It should not involve recordings of any other member or participants.

8.3 We will collect and store the personal data you provide for the Event including the information in your application registration form, attendance and payments records, fitness and health records, and other relevant information provided by you during or outside of the Event. This information is used for the purpose of managing you’re registration and payments, managing the provision of the Activities, our internal evaluation of the Event.

8.4 The persona data we collect from you shall be kept confidential and will only be shared by third parties involved in the provision of the Event (such as contractors who provide administrative, technology, payment and/or other support services). Our recording of Event and collection of data from you will comply with applicable data protection laws and regulations.

8.5 Providing personal data is optional but failure to provide the personal data requested we request may mean we are unable to process your application or fully personalise your training Activities. You may seek access to and request correction of any personal data we hold about you by contacting our Privacy Officer at marketing@platinumyoga.com

9. Intellectual Property Rights

9.1 All intellectual property used for the provision of the online Events belongs to Platinum Yoga (including copyright, choreography, trademarks, logos, concept, and branding rights). This includes the intellectual property contained in training materials provided to you outside of the Event such as videos or other training materials. You agree that any intellectual property that is newly created during the online Event shall fully belong to Platinum.

10. General Terms

10.1 If you are not yet 18 years old, your parent or guardian must co-sign this Agreement agreeing to be responsible for you until you turn 18 including responsibility for the payment of your Fees.

10.2 This Agreement is governed by the laws of Singapore.

10.3 This Agreement is personal to you. You may not transfer your rights and/or obligations under this Agreement to anyone else.

10.4 You agree that we may terminate this Agreement and your participation in the Event if you breach any Rules or if you engage in any behaviour that prevents us from properly delivering the Event.

10.5 This Agreement replaces and extinguishes all previous agreements between you and Platinum, whether written or oral, relating to the Event. Where you have an existing Member Agreement and/or other agreements with Platinum Yoga these agreements shall still operate and in the event of any inconsistency relating to the Event this Agreement shall prevail).

10.6 By signing this Agreement, you confirm that you have read, understood and agreed to all of its terms.

10.7 Studio rules and regulations, Membership terms and conditions and privacy policy apply.

All photos and videos taken will be used for Platinum Yoga marketing purposes.

Full payment is required to reserve a spot and payment made is non-refundable. In the event that the management cancels or postpones the retreat, your deposit will be credited into your PY system which can be used for Yoga courses, workshops or related classes subject to management approval.

Platinum Yoga reserves the right at our sole discretion to reject a booking request, even after payment has made. In such event, full refund will be made to the customer.

Other Terms & Conditions

RETREAT TERMS AND CONDITIONS

We love to travel and do Yoga and we want to share our excitement with you. We’re passionate about connecting you with local organizers to enrich your life with unforgettable trips. These are the Terms and Conditions that will apply to your reserving/ making payments for one of our retreats. Please read them carefully. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein.

TRAVEL DOCUMENTS:
Valid Passport: The Client must be in possession of a valid passport required for entry, departure and travel to retreat destinations (passport must be valid 6 months past the return date), all visas, permits and certificates including vaccination certificates (if required), insurance policies, etc. are required for the whole of the journey. The Client accepts full responsibility for obtaining all such documents, visas and permits prior to the start of the retreat and is solely responsible for any adverse consequences resulting from missing or defective documentation. Any information or advice given by Platinum Yoga regarding visas, vaccinations, climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy to the Client and Platinum Yoga is not responsible for any errors or omissions as to the information provided by third parties such as the appropriate governmental authorities.

AIRFARE/VISA/TRAVEL AND HEALTH INSURANCE:
All our retreats do not include national or international airfare/Visas. Travel and health Insurance, personal expenses and anything else not mentioned in the retreat posters is not inclusive.

Platinum Yoga recommends Clients obtain travel medical insurance. This insurance must cover personal injury and emergency medical expenses including, but not limited to, helicopter evacuation, air ambulance and repatriation.
It is strongly recommended the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the Client during travel. Platinum yoga shall have no liability for loss, theft of or damage to baggage or personal effects. Personal belongings lost or stolen while unattended by the client in public lounges or other public areas, whether on board a train, bus, or other mode of transportation, publicly arranged or not arranged are not reimbursable. Losses due to ordinary wear and tear, and other acts of God are not reimbursable. We cannot accept responsibility for and in no event shall be liable for loss or damage of valuables or other articles left in or on facilities used by Platinum Yoga such as hotels, huts, expedition vehicles, or any other mode of transportation.
The Client acknowledges that the cost of PY retreats do not include insurance and that the Client has been advised to obtain separate coverage at an additional cost. When obtaining travel insurance the Client must ensure the insurer is aware of the type of travel to be undertaken. Platinum yoga reserves the right to cancel any retreat for any reason, and the amount paid will be deposited in the client's PY Wallet for future usage by the client. Platinum Yoga is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc.

CLIENT RESPONSIBILITY
The Client acknowledges he or she may be visiting places where the political, cultural and geographical attributes present certain risks, dangers and physical challenges greater than those present in their daily life. By booking travel with Platinum Yoga, the Client acknowledges they have considered the potential risks, dangers and challenges, and expressly assumes the risks attendant to such travel conditions. The Client is solely responsible for acquainting themselves with the needful information of the destination. All Clients must, at all times, strictly comply with the laws, customs, foreign exchange and drug regulations of all countries visited, and Platinum Yoga will not accept responsibility or liability for any Client who contravenes any laws or other regulations of any country visited.

PHOTOS, VIDEO AND CONTENT CREATION:
In the course of participation in a Soul & Trail retreat, photos or video may be taken by participants, guides and professional photographers. These images may be used in any Platinum yoga promotional materials, website, all social media platforms (i.e. Instagram), etc.. Permission is granted to Platinum Yoga to perpetual, royalty-free, worldwide, irrevocable license to use such images for publicity and promotional purposes.

RETREAT ITINERARY CHANGES
Platinum Yoga and its partners reserves the right to alter retreat programs and itineraries due to weather, road conditions or other circumstances. These programs may be changed or cancelled at any moment due the trip to assure the safety of our clients and staff. No responsibility is accepted for losses, expenses due to delays, changes of flights or other services because of strikes, accidents, sickness, damage, negligence, weather, war, changes in schedules or other similar causes. Platinum Yoga and its partners do not assume responsibility for accidents or deaths that can be traced to the participants’ negligence, acts of third parties or exterior circumstances such as weather, natural occurrences, ware or other similar causes.

DATA PROTECTION:
To ensure that retreats run smoothly, Platinum Yoga needs to use personal information (such as name, address, special needs, health conditions, dietary requirements etc.) provided by Clients to Platinum Yoga, and also pass on such information to other outfitters/guides or suppliers involved in the operation of the retreat. By signing up any Retreat with us, Clients consent to this information being transferred as required.

LIABILITY:
Platinum Yoga is not responsible for any improper or non-performance of any services forming part of the Contract which are wholly attributable to the fault of the Client or anyone else in anyway, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services to be provided; unusual and unforeseeable circumstances beyond the control of Platinum Yoga and/or the relevant supplier, the consequences of which could not have been avoided even if all due care had been exercised including (but not limited to) an event of force majeure; or any event which Platinum yoga and/or the relevant supplier could not even without/with all due care have foreseen or forestalled.

ACCEPTANCE OF RISK:
The Client acknowledges that the nature of the retreat is adventurous and may involve a significant amount of personal risk. The Client hereby assumes all such risk and does hereby release Platinum Yoga from all claims and causes of action arising from any damages or injuries or death resulting from these inherent risks.

SEVERABILITY:
In the event that any term or condition contained herein is unenforceable or void by operation of law or as being against public policy or for any other reason than such term or condition shall be deemed to be severed from this Agreement or amended accordingly only to such extent necessary to allow all remaining Terms and Conditions to survive and continue as binding.

SUCCESSORS & ASSIGNS:
These Terms and Conditions shall insure to the benefit of and be binding upon Platinum Yoga and the Client and their respective heirs, legal personal representatives, successors and assigns. When a Client makes the payment for booking their place for a retreat, they agree to accept all these terms and conditions.
The Contract and these Terms and Conditions are subject to the laws of Singapore.
UPDATING OF TERMS & CONDITIONS:
Platinum yoga reserves the right to update and/or alter these terms and conditions at any time, and it is the Client’s responsibility to be familiar with them. The latest terms and conditions may be found on our website.

Interested in retreat, Act Now

By providing the details above, you consent on allowing Platinum Yoga to contact you for a follow up and marketing purposes overriding the DNC and PDPA Act. In house rules and regulations apply upon admission.

Book Your Classes with our Mobile App

FAQ!

Am I Ready to Go to Class

The short answer is YES. If you want to try yoga, at any age, weight, or for any reason, that desire to try is all that’s required! Can’t touch your toes? No problem, yoga will loosen you up. Weak upper body? Perfect, yoga will build your strength, progressively at your own pace. Don’t know your tadasana from your savasana? Don’t worry, at Platinum Yoga our beginner teachers will speak English and give you plenty of specific, expert instruction so you’ll never feel lost.

Our Platinum Yoga teachers are some of the most highly trained in the business, so relax and enjoy, you’ll be in good hands.

Beginner's Tips

Starting yoga can be a daunting prospect. So many different styles, so many teachers - which one should I try, how often should I practise? Here are a few tips to help you get started:

Do not eat 2-3 hours before your class and try to hydrate yourself by drinking plenty of water before class. Arrive 10 minutes earlier before the class starts - to register, change and settle down.
For your first class, choose a level that is suitable for you and introduce yourself to the teacher before class begins. Let them know about any health concerns you might have and let them know this is your first class.
Ask questions before and after class to better understand the practice. Yoga can teach us much, but we all have different questions, so ask yours. Try to create a relationship with your teachers so they can help you.
Practise regularly to get the best results. Once a week will feel good, but three times a week will create real change fast. And don't go overboard - two classes a day, every day is too much, especially for beginners.
Try a few (or all) the different styles of yoga we offer. Find the practice which you feel best suits your personality and personal objectives.

Platinum Care For Beginners

We care for our beginners and make their introduction to our studio smooth and simple.

Our Yoga Advisers take care of new students and explain all the procedures and operations related to our studio; as well as Studio guidelines and tips to make their experience more enjoyable.

At the beginning of each class, new students are identified by the teachers, who guide them and help them stay safe in their practice.

Our friendly staff is always available to answer any inquiries new students may have.

For Trial pass which are the classes I can attend ?

You can attend any class excluding the prenatal, aerial yoga, kids yoga and members reserved classes.

However if you feel like trying these class please talk to our friendly staff , they will guide you the procedure to attend those classes

How do I know which class is best for me

By sharing your goal, history of practice and any injury with our yoga adviser. they will choose the best suitable class for you.

What should I bring for my first class?

You may bring along your face towel and water bottle. If you forget either, no problem! We have water and towels at the studio.
Wear comfortable clothing which allows you to move around and also, for our teachers to see your alignment.
A Big Smile and Positive attitude to learn something amazing .
Yoga Mat , bath towels are provided at the studio. if you prefer to practice on your own mat or mat towel do feel free to bring or buy from our studio boutique.

Can I bring a friend along?

Of course! Not only is practicing with friends more fun, but it can also strengthen your bond!

What happens when I do not turn up for my class?

All members are encouraged to practice responsible booking. Second-time offenders will have their booking privilege suspended for a week while repeat offenders will be suspended for 2 weeks.

If you are unable to attend the class, kindly cancel your booking at least 2 hours in advance to allow others to practice.

Book Your Classes with our Mobile App

FAQ!

Am I Ready to Go to Class

The short answer is YES. If you want to try yoga, at any age, weight, or for any reason, that desire to try is all that’s required! Can’t touch your toes? No problem, yoga will loosen you up. Weak upper body? Perfect, yoga will build your strength, progressively at your own pace. Don’t know your tadasana from your savasana? Don’t worry, at Platinum Yoga our beginner teachers will speak English and give you plenty of specific, expert instruction so you’ll never feel lost.

Our Platinum Yoga teachers are some of the most highly trained in the business, so relax and enjoy, you’ll be in good hands.

Beginner's Tips

Starting yoga can be a daunting prospect. So many different styles, so many teachers - which one should I try, how often should I practise? Here are a few tips to help you get started:

Do not eat 2-3 hours before your class and try to hydrate yourself by drinking plenty of water before class. Arrive 10 minutes earlier before the class starts - to register, change and settle down.
For your first class, choose a level that is suitable for you and introduce yourself to the teacher before class begins. Let them know about any health concerns you might have and let them know this is your first class.
Ask questions before and after class to better understand the practice. Yoga can teach us much, but we all have different questions, so ask yours. Try to create a relationship with your teachers so they can help you.
Practise regularly to get the best results. Once a week will feel good, but three times a week will create real change fast. And don't go overboard - two classes a day, every day is too much, especially for beginners.
Try a few (or all) the different styles of yoga we offer. Find the practice which you feel best suits your personality and personal objectives.

Platinum Care For Beginners

We care for our beginners and make their introduction to our studio smooth and simple.

Our Yoga Advisers take care of new students and explain all the procedures and operations related to our studio; as well as Studio guidelines and tips to make their experience more enjoyable.

At the beginning of each class, new students are identified by the teachers, who guide them and help them stay safe in their practice.

Our friendly staff is always available to answer any inquiries new students may have.

For Trial pass which are the classes I can attend ?

You can attend any class excluding the prenatal, aerial yoga, kids yoga and members reserved classes.

However if you feel like trying these class please talk to our friendly staff , they will guide you the procedure to attend those classes

How do I know which class is best for me

By sharing your goal, history of practice and any injury with our yoga adviser. they will choose the best suitable class for you.

What should I bring for my first class?

You may bring along your face towel and water bottle. If you forget either, no problem! We have water and towels at the studio.
Wear comfortable clothing which allows you to move around and also, for our teachers to see your alignment.
A Big Smile and Positive attitude to learn something amazing .
Yoga Mat , bath towels are provided at the studio. if you prefer to practice on your own mat or mat towel do feel free to bring or buy from our studio boutique.

Can I bring a friend along?

Of course! Not only is practicing with friends more fun, but it can also strengthen your bond!

What happens when I do not turn up for my class?

All members are encouraged to practice responsible booking. Second-time offenders will have their booking privilege suspended for a week while repeat offenders will be suspended for 2 weeks.

If you are unable to attend the class, kindly cancel your booking at least 2 hours in advance to allow others to practice.

TESTIMONIAL FROM HAPPY CUSTOMER

BENEFITS OF RETREAT

1. You can immerse yourself in the total lifestyle.

A retreat offers a concentrated amount of time for you to focus on your practice. In running terms, if your weekly class is the training then the retreat is the big race – just don’t forget to pace yourself.

2. You’ll be able to deepen your relaxation.

Retreats take you away from real life, and the stressors that go with it. Even if you are a master meditator, there’s something about being away from the familiar that lets you release your constant mental list making. Give yourself permission to fully let go of all distractions and worries. You might find that by letting them go, problems often find a way of working themselves out or lose their strength over the course of your time away.

3. You’ll see a progression in your practice over a very short period of time.

Yoga is a journey and though we try not to put too much emphasis on achievement that doesn’t mean that your path is not a progression. Deepening your practice means different things to different people and can just as easily be about learning to sit still for your entire relaxation period as it could be about your first bakasana.

4. You can examine other areas of your life where improvements might be made.

Most retreats will include some ancillary benefits like expanding your eating horizons. Many of us get stuck in a food rut or routine, sticking to what we know. A retreat is a chance to push past those boundaries and get a bit adventurous with your appetite.

5. You can travel on your own without feeling self-conscious.

Sometimes you just really want to get away from it all and it’s not always easy to coordinate that with friends or partners. Yoga retreats are a safe environment to travel solo and you’ll find that even if you arrive alone you’ll leave with a load of new friends. Yogis are also quite sensitive to others’ needs so if what you’re craving is alone time, don’t be afraid to bring a book and tuck yourself into a quiet corner, you’ll not be offending anyone.

6. You’ll have the opportunity to connect with nature.

Most retreats or holiday venues are selected for their location. In fact I’m writing this from a sunny balcony with a full view of the Atlas Mountains outside of Marrakesh. For the last week everyone on the retreat has enquired about the daily routines of the turtle we found on the grounds day one. In a world of CNN and Sky, our breaking news is whether or not Tigmi turtle has managed to get fully around the pool before lunchtime.

7. You can step back and re-evaluate your life.

It’s hard to make decisions when you are immersed in a routine. Many of us go through entire days and weeks without straying far from our set activities: Monday, zumba, Tuesday, book club, etc. Taking a step outside that routine allows you a new perspective. Retreats are a great time to set goals as well as reflect on difficulties. After a few days away you might find that you have resolved some inner conflicts or challenges. You might find that solutions come to you for questions that had been lingering. It’s a great idea to take a journal with you and write down your thoughts and feelings on a daily basis to track this progress, and also to use as a gentle reminder when you return to your daily life.

Hear from our clients.

Testimonials

“I’ve lost 20 kg in just 4 months by attending 2-hour classes, 5 days a week!”

Elaine

PY Member

“I was able to learn from highly experienced Yoga Teacher in my YTT course”.

Theodore ''

Senior Consultant

“The teachers are great and fun. Choices of classes suits me
well too!”

Rosalind ''

Yoga Enthusiast

Hear from our clients.

Testimonials

“I’ve lost 20 kg in just 4 months by attending 2-hour classes, 5 days a week!”

Elaine

Platinum Yoga Member

“I was able to learn from highly experienced Yoga Teacher in my YTT course”.

Theodore

Senior Consultant

“The teachers are great and fun. Choices of classes suits me
well too!”

Rosalind

Yoga Enthusiast

“It was my first time yoga experience on March 2021. Firdaus had been helping me a lot with clear advise on the beginner classes that I should go with for the first-timer And I love Hatha 0.1 & Yin by Anu , Wed - Back neck, shoulder class (recommended for office worker who works long hour in front of computer!) and Friday - Shaped class with Sonal (for slimming) I encourage for first-timer to try this and not too worry much for the poses or the flexibility of our body, and enjoy!”